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How we guarantee our high quality

The company is committed to economic, quality, social and environmental requirements.

Based on this, the following 9 quality and environmental guidelines apply:

  1. Our group of companies offers its customers a quality and environmental standard based on customer demands. Customers regard it as ideal for the products and associated services. Customers are asked whether they are satisfied with the products and services. We make sure that the quality and environmental measures for our customers offer them the best possible cost-benefit ratio.
  2. We define and monitor the individual processes. Due to the clear way they are presented and the reciprocal information, time sequences and factual relationships are transparent and the cost structure is also recorded and evaluated.
  3. We regularly check the specified interfaces to see how the individual processes interact with each other. Any negative deviations are responded to quickly.
  4. In our group of companies, we design our processes under the premise of optimum customer benefit so that they comply with the statutory provisions. Without being asked to do so, we analyse critical events and create and coordinate solutions with all the relevant departments prior to installation.
  5. We compare our measures with those of our competitors and third parties outside the industry. We analyse their measures and compare them critically with our own.
  1. We don't copy - we learn from those who are better than us.
  2. All our staff members are part of the process of the continuous improvement of quality and prevention of environmental damage, or where this is not possible, of reducing the extent of this damage. We are thus committed to protecting the environment. Management acts as a role model to motivate all staff members when it comes to quality improvement and increasing environmental performance. Employees are regularly asked about their motivation and satisfaction. They are made to feel a sense of achievement, which has a significant impact on customer satisfaction and corporate environmental protection.
  3. The same quality and environmental objectives that apply to our company are also applied to suppliers and their services. Not only do we negotiate the price with the suppliers, but also the quality and environmental compatibility of their products and services along with the punctuality of the deliveries.
  4. Besides complying with the legal and regulatory requirements, we have taken it upon ourselves to work in accordance with the rules and regulations of DIN EN ISO 9001: 2015, DIN EN ISO 14001: 2015, the Golden M and FSC.